3taya365 Privacy Policy

3taya365 operates the online gaming platform accessible at 3taya365.club (the "Platform"), providing Filipino players with access to live casino games, slots, bingo, and related entertainment services.

For the purposes of this Privacy Policy, 3taya365 acts as the Personal Information Controller in respect of the personal data you provide when using the Platform, as defined under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

If you have any questions about this Privacy Policy or how 3taya365 handles your personal data, please contact our Data Protection Officer using the details provided in Section 14 of this Policy.

3taya365 collects the following categories of personal data from players and visitors to the Platform:

Identity & Contact Data:

• Full legal name
• Date of birth
• Gender
• Email address
• Philippine mobile number
• Residential address (city, province)

Identity Verification Data (KYC):

• Government-issued ID (e.g., PhilSys ID, passport, driver's licence, SSS/GSIS ID, Voter's ID)
• Proof of address documents
• Selfie or facial verification image (where required)

Financial Data:

• GCash or PayMaya/Maya account details (mobile number only — 3taya365 does not store full wallet credentials)
• Bank account details for withdrawal processing (account name and number)
• Transaction history (deposits, withdrawals, wagers)

Technical & Usage Data:

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration and login timestamps
• Pages visited and features used on the Platform
• Game activity logs and betting history

Communications Data:

• Records of your communications with 3taya365 customer support (live chat transcripts, email correspondence)
• Feedback and survey responses

3taya365 collects your personal data through the following means:

• Direct Submission: When you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, or participate in promotions on the 3taya365 Platform.
• Automated Technologies: When you browse the 3taya365 Platform, we automatically collect technical and usage data through cookies, web beacons, server logs, and similar tracking technologies. See Section 7 for more details on cookies.
• Third-Party Sources: We may receive data about you from third-party identity verification providers, payment processors, fraud prevention services, and regulatory authorities, where permitted by law.

3taya365 uses your personal data for the following purposes:

• Account Management: To register and maintain your 3taya365 player account, verify your identity, and manage your login credentials.
• Service Delivery: To provide you with access to games, process deposits and withdrawals, and deliver the features of the 3taya365 Platform.
• Regulatory Compliance: To comply with our obligations under Philippine law, including PAGCOR regulations, anti-money laundering (AML) requirements, and the Data Privacy Act of 2012. This includes conducting Know Your Customer (KYC) checks and reporting obligations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Marketing & Promotions: To send you information about 3taya365 promotions, bonuses, and new features, where you have consented to receive such communications. You may opt out at any time.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the features, performance, and user experience of the 3taya365 Platform.

3taya365 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you — i.e., to provide the 3taya365 gaming services you have registered for.
• Legal Obligation: Processing is necessary to comply with our legal and regulatory obligations, including PAGCOR licensing requirements and AML laws.
• Legitimate Interests: Processing is necessary for 3taya365's legitimate interests, including fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights.
• Consent: For marketing communications and certain cookie uses, we rely on your consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

3taya365 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly as necessary and in accordance with applicable law:

• Payment Processors: GCash, PayMaya/Maya, and partner banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML service providers who assist us in verifying your identity and complying with regulatory requirements.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where required by law or court order.
• Fraud Prevention Services: Third-party providers who assist 3taya365 in detecting and preventing fraud, cheating, and other prohibited activity.
• Technology & Hosting Providers: Cloud hosting, data storage, and IT infrastructure providers who process data on our behalf under strict data processing agreements.
• Game Providers: Third-party game studios and live dealer providers whose games are available on the 3taya365 Platform may receive limited technical data necessary to deliver their games.

All third parties with whom 3taya365 shares personal data are required to handle your data securely and in accordance with applicable data protection laws.

3taya365 uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device when you visit a website.

3taya365 uses the following types of cookies:

• Essential Cookies: Necessary for the Platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Performance & Analytics Cookies: Help us understand how players use the Platform, which pages are most visited, and where errors occur. This data is used in aggregate and does not identify individual users.
• Functional Cookies: Remember your preferences (such as language settings) to provide a more personalised experience.
• Marketing Cookies: Used to deliver relevant promotional content about 3taya365. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 3taya365 Platform.

3taya365 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

• Active Accounts: Personal data is retained for the duration of your account with 3taya365.
• Closed Accounts: Following account closure, 3taya365 retains your data for a minimum of five (5) years to comply with PAGCOR regulations, AML obligations, and the Data Privacy Act of 2012.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Marketing Data: If you have opted out of marketing communications, we retain a record of your opt-out preference to ensure we do not contact you again.

After the applicable retention period, your personal data will be securely deleted or anonymised in accordance with our data retention procedures.

3taya365 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• Encryption: All data transmitted between your device and the 3taya365 Platform is encrypted using TLS (Transport Layer Security) technology.
• Access Controls: Access to personal data within 3taya365 is restricted to authorised personnel on a strict need-to-know basis.
• Secure Storage: Personal data is stored on secure servers with appropriate physical and logical access controls.
• Regular Audits: 3taya365 conducts regular security assessments and audits to identify and address potential vulnerabilities.
• Incident Response: In the event of a personal data breach, 3taya365 will notify affected players and the National Privacy Commission (NPC) in accordance with the requirements of the Data Privacy Act of 2012.

While 3taya365 takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for keeping your 3taya365 login credentials confidential.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 3taya365:

• Right to be Informed: You have the right to be informed about how 3taya365 collects and processes your personal data — which is the purpose of this Privacy Policy.
• Right of Access: You may request a copy of the personal data 3taya365 holds about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe 3taya365 has not handled your personal data in accordance with the Data Privacy Act of 2012.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. We will respond to your request within thirty (30) days.

The 3taya365 Platform is strictly intended for adults aged 21 years and above. 3taya365 does not knowingly collect personal data from individuals under the age of 21.

If 3taya365 discovers that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, void any transactions, and securely delete the data in question.

If you believe that a minor has registered an account on 3taya365, please contact us immediately at the details provided in Section 14.

The 3taya365 Platform may contain links to third-party websites or services (for example, payment provider portals). This Privacy Policy applies only to the 3taya365 Platform. 3taya365 is not responsible for the privacy practices of any third-party websites and encourages you to review the privacy policies of any external sites you visit.

3taya365 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this page reflects the most recent revision. Your continued use of the 3taya365 Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically to stay informed about how 3taya365 protects your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 3taya365, please contact our Data Protection Officer:

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 via the 3taya365 Platform
• Response Time: We aim to respond to all privacy-related requests within 30 days

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with our response.